InCHIP IT Help Desk

Overview

Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus computer and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus.  This software, called Pulse Secure, must be downloaded to your computer,  installed and configured. To connect using the full VPN client, download it below, install and configure it as directed.

Install and Configure Pulse Secure client for iOS and Android devices

The Pulse Secure client app is available for iOS and Android mobile operating systems. Visit the Google Play Store or Apple App Store  to obtain it.

 

Install and Configure Pulse Secure client for Windows and Mac OS X

Please use the following instructions to configure your new VPN client. After installing, users should login via the client and not via the Connect button at sslvpn.uconn.edu

Step 1:

Download the installer that is appropriate for your OS.

Apple OS X
ps-pulse-mac-5.2r5.0-b869-installer
MD5: f4bb0b40b5ffbc8cd98bcefe40c07b54

Windows 32 bit
ps-pulse-win-5.2r5.0-b869-32bitinstaller
MD5: 6ecdb4e2dc163131b7d4d1cdd402ab8e

Windows 64 bit
ps-pulse-win-5.2r5.0-b869-64bitinstaller
MD5: 7322c2165683de7643e36473ef7d87db

Step 2:

Run the downloaded installer.

Note: Some users on OSX may need to command-click/control-click, and then select “Open” if an error about an unidentified developer is encountered.

Step 3:

Launch the now-installed application.
Click the ‘+’ button to add a new connection and enter sslvpn.uconn.edu for the Server URL and “UConn VPN” for the Name.
If ‘Type’ is requested, choose the option that lists SSL-VPN.
Click Add.
Click Connect, and enter your NetID and password into the form, clicking Connect again.

You should now be successfully connected and able to access UConn resources.

 

Compatibility

Pulse Secure VPN client software is compatible with a wide range of operating systems and configurations. It is available for Windows, Mac OS X, Android and iOS mobile devices.

The software has been tested on the following platforms:

 

Platform	Operating System	Browser and Java Environment
Windows	Windows 10, Enterprise/Pro/Home	Internet Explorer 11Google Chrome1Firefox 38Oracle JRE 8
	Windows 8.1, Update/Pro/Enterprise, 32 & 64 bit	Internet Explorer 11Google Chrome1Firefox 38Oracle JRE 8
	Windows 8 Basic/Pro/Enterprise, 64 bit	Internet Explorer 10Google Chrome1Firefox 31 & LaterOracle JRE 7 & Later
	Windows 7 Enterprise SP1, 64 bit	Internet Explorer 11Google Chrome1Firefox 38Oracle JRE 8
	Windows 7 Ultimate/Pro/Home/Basic, 64 bitWindows 7 Enterprise, 32 bit	Internet Explorer 11Google Chrome1Firefox 31 & LaterOracle JRE 7 & Later
	Windows Vista, all Versions	Internet Explorer 9Firefox 24 & LaterOracle JRE 6 & Later
Mac OS X	Mac OS X 10.11 & 10.10, 64 bit	Safari 9.0, Oracle JRE 8
	Mac OS X 10.10, 64 bit	Safari 8, Oracle JRE 8
	Mac OS X 10.9, 64 bit	Safari 9.0, 7.0, Oracle JRE 8
	Mac OS X 10.8, 64bit	Safari 6.0, Oracle JRE 8

 

Notes:

• Although the software is also compatible with most Windows 8.x, Windows 7, Windows Vista and Windows XP operating systems, specific configurations may not work.
• Pulse Secure is not supported on Windows Server platforms.