InCHIP IT Help Desk

VPN 1

• Connect to VPN using Juniper Client

Remote Desktop 2

• Connect to Work Computer With Remote Desktop – PC
• Connect to Work Computer With Remote Desktop – Mac

Mapping Drives 4

• Map Network Drives – CHIP Research Volume – PC
• Map Network Drives – CHIP Personal Folder – PC
• Map Network Drives – CHIP Personal Folder – Mac
• Map Network Drives – CHIP Research Volume – Mac

UConn Email Setup 5

• Setup Outlook 2016 for UConn Office 365 - PC
• Setup Outlook 2016 for UConn Office 365 - Mac
• Setup Outlook 2016 for UConn Office 365 - Android
• Setup Outlook 2016 for UConn Office 365 - iPad/iPhone
• Delegating Access to Calendar (Outlook 2016)

Desktop Support 2

• Restore a File or Folder
• Using FileLocker

3CX 4

• Changing your PIN
• Setting Your Self Identification
• Accessing Your Voicemail and Listening to Messages
• Change your voicemail greeting

Standards 2

• Password Strength and Security Standards
• Data Encryption