InCHIP IT Help Desk
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Knowledge base
General
VPN
1
Connect to VPN using Juniper Client
Remote Desktop
2
Connect to Work Computer With Remote Desktop – PC
Connect to Work Computer With Remote Desktop – Mac
Mapping Drives
4
Map Network Drives – CHIP Research Volume – PC
Map Network Drives – CHIP Personal Folder – PC
Map Network Drives – CHIP Personal Folder – Mac
Map Network Drives – CHIP Research Volume – Mac
UConn Email Setup
5
Setup Outlook 2016 for UConn Office 365 - PC
Setup Outlook 2016 for UConn Office 365 - Mac
Setup Outlook 2016 for UConn Office 365 - Android
Setup Outlook 2016 for UConn Office 365 - iPad/iPhone
Delegating Access to Calendar (Outlook 2016)
Desktop Support
2
Restore a File or Folder
Using FileLocker
3CX
4
Changing your PIN
Setting Your Self Identification
Accessing Your Voicemail and Listening to Messages
Change your voicemail greeting
Policies and Standards
Standards
2
Password Strength and Security Standards
Data Encryption
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